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We are a deep learning AI company revolutionizing the contact center

We are a deep learning AI company revolutionizing the contact center

Gain new insights into your Compliance and Quality Assurance departments
Better Analytics, Better Results

Better Analytics, Better Results

akeron UNC gives companies the power to unlock the data in all voice- based business conversations that are currently inaccessible through standard digital means.

Driven by Purpose

Built with next-generation cloud-based AI technology, and powered by our propriety Quality Assurance Algorithm named Sophie, akeron gives companies the power to unlock and apply the data contained in all of their voice-based business conversations that are currently inaccessible through standard digital means.
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Introducing akeron UNC

UNC (Understand Notify Coach) is our first product to market from the development team at akeron. Our akeron UNC solutions gives enterprise organizations the ability to take customer interactions through OmniChannel sources in order to process through our algorithms. This in turn creates efficiency, customer loyalty, management augmentation, feedback loop and most importantly reduces expenses while increasing your bottom line.

Call Centers, Business Process Outsourcers and various other enterprises will draw a great benefit from this AI As a Service regardless of whether you do sales, customer service or technical support.

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How AI is not to be feared

Human Plus AI in the Contact Center So, perhaps in 20 years, we’ll have natural, flowing voice conversations with AI agents in contact centers. The immediate future, though, is just as exciting; the difference being that the role of AI in the contact center during the coming decade will be ...
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